ProSciento, Inc.

  • Account Manager

    Job Location US-CA-San Diego
    Posted Date 2 weeks ago(10/9/2018 12:22 PM)
  • Overview

    Summary: The Account Manager plays a key role in coordinating and administering clinical research & development services and clinical trial services provided to clients. He/she will work in close collaboration with the clinical, regulatory, scientific, financial, and budgeting and contracting functions to devise preclinical and clinical development plans, clinical study protocols, program timelines, and global regulatory strategies for a range of clients with different drug and/or device candidates for the treatment of metabolic diseases (diabetes, obesity, NAFLD/NASH). Performs duties in accordance with ProSciento’s values, policies, and procedures.

    Responsibilities

    Essential Duties and Responsibilities include the following. Other duties may be assigned at the company’s sole discretion.

     

    • Build and maintain relationships with clients. Acts as a key client contract, orchestrating effective and regular communications with clients to ensure that client expectations, development goals, and timelines are met.
    • Ensure that the project deliverables are within budget by tracking project deliverables using appropriate tools and closely working with clinical and regulatory development (CRD) team.
    • Supports and collaborate with the CRD department for generation of clinical development plans, clinical study protocols, regulatory documents, and deliver the products to a client.
    • Recognizes and communicates sales opportunities for other business units.
    • Sets and manages customer expectations.
    • Organizes and hosts client visits.
    • Uses CRM to manage internal communication and document territory and client information as required.
    • Performs quality control activities.
    • Develops and establishes long-term account plans.
    • Expected business related travel up to 20%.

    Qualifications

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Education/Experience:

    Bachelor’s degree in business, life science, or healthcare field; advanced degree preferred. Two plus years of sales (or relevant) experience in the pharmaceutical or biotech industries. Knowledge of the drug development process and experience working in a clinical CRO is preferred. Demonstrated client retention skills, difficult client and/or financial situations management.

     

    Skills, Knowledge, and Abilities:

    Background in clinical operations and clinical research. Strong judgement, initiative, problem solving, project management, and leadership skills and/or capability. Strong interpersonal and client facing skills and experience.

     

    Language Ability:

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, employees, and the general public.

     

    Reasoning Ability:

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

     

    Computer Skills:

    To perform this job successfully, an individual should have excellent computer skills with working knowledge and proficiency in Microsoft Office Word, Excel, and PowerPoint as well as Sales Force and Windows applications. Ability to quickly learn and use new software systems.

     

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; work in high, precarious places and fumes or airborne particles. The noise level in the work environment is usually quiet to moderate.

     

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl.

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